RMA Form Let's fix your Marine Magnetometer. We just need to get some information about you and your product. Fill out the form and you'll get an email with shipping instructions so you can package up your magnetometer and send it to us right away. Step 1 of 3 33% Who are you?Full Name:* Company Name:* Email:* Telephone No.:*Fax No.: What is your preferred method of shipping?Preferred Method:*FedExUPSDHLFreight ForwarderOtherCompany Name:* Contact Name:* Telephone No.:* Email:* Company Name:* Account No.:* PLEASE FOLLOW THE INSTRUCTIONS BELOW BEFORE SHIPPING YOUR PRODUCTS: Please note that Marine Magnetics will NOT clear your goods in Canada. Prior to sending your shipments please mention to your freight forwarder or courier service that they have to clear the shipment on your behalf when the goods arrive in Canada. Please make it clear to your freight company that the receiver (Marine Magnetics) will NOT clear the goods on your behalf. It is the shipper’s sole responsibility for the goods to arrive at our facilities. Please ensure that you have the correct documentation accompanying the shipment. For proper documentation we have created a commercial invoice for your use (see link below). It contains our ship to address and instructions to the carrier that will expedite your shipment. If you wish to use your own commercial invoice, please make sure the following disclaimers are clearly shown on the invoice: NOTE: Freight terms DDP, all transportation and customs clearance fees are payable by the shipper. NOT FOR RESALE: Canadian Goods being returned to the manufacturer in Canada for repair, i.e. Marine Magnetics RMA #: XXXXXX-XXX On your waybill please make sure to mark the “duties and taxes” section correctly by indicating that the duties and taxes are payable by the shipper. Shipments that have incorrectly completed waybills or commercial invoices could be refused. If you have any questions or require any clarifications please contact our shipping department (email: pratixa@marinemagnetics.com). We have created a commercial invoice for your use. It contains our ship to address and instructions to the carrier that will expedite your shipment. Download the commercial invoice for FedEx Shipments. Please fax a copy, along with your airway bill to +1 905 479-9484 or email it to rma@marinemagnetics.com Add Insurance?* Yes No Please note that Marine Magnetics is not responsible for insuring your shipment while it is in transit. If you do not have transit insurance, we strongly recommend that you choose your carrier's (shipping company) optional insurance.Insurance Amount (US$):* What is your shipping information?Your address:* Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country:*AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAntigua and BarbudaArgentinaArmeniaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBrazilBruneiBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCentral African RepublicChadChileChinaColombiaComorosCongoCosta RicaCôte d'IvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEast TimorEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFijiFinlandFranceGabonGambiaGeorgiaGermanyGhanaGreeceGrenadaGuamGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiNorth KoreaSouth KoreaKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMauritaniaMauritiusMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew ZealandNicaraguaNigerNigeriaNorwayNorthern Mariana IslandsOmanPakistanPalauPalestinePanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalPuerto RicoQatarRomaniaRussiaRwandaSaint Kitts and NevisSaint LuciaSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbia and MontenegroSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSpainSri LankaSudanSurinameSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTogoTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVatican CityVenezuelaVietnamVirgin Islands, BritishVirgin Islands, U.S.YemenZambiaZimbabwePlease Note: If you are shipping a magnetometer, or a sensor with 0.01nT sensitivity, we will have to apply for an export permit to ship it back to you. 1. Download the End User Statement here 2. Please fax a copy to +1 905 479-9484 or email to rma@marinemagnetics.com. 3. Please send the original to Marine Magnetics. 4. For complete details about the export permit process please download the export license requirements document.Telephone No.:*Fax No.:What is your billing information?Billing address the same as your shipping address above?*YesNoYour billing address:* Street Address Address Line 2 City State / Province / Region ZIP / Postal Code CountryAfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzechiaCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyria Arab RepublicTaiwanTajikistanTanzania, the United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaViet NamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands Country What is the problem with your product(s)?Product Name:* Quantity:* Serial Numbers:*Problem:*EmailThis field is for validation purposes and should be left unchanged. 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