Field Service Bulletin

 

Dear customers,

We have some big (bittersweet) news:

It’s time for SeaSPY1, our original flagship magnetometer, to retire.

Following 25 years of setting reliability, versatility, and efficacy standards, we’re retiring support of SeaSPY1, repairs and parts on January 1, 2026. SeaSPY2 will continue to enjoy our full support.

The exciting part is that resources formerly dedicated to SeaSPY will now accelerate our already prolific innovation team.

Thank you for being on this journey with us 🫡.

There are exciting times ahead.

Hardware Updates

Isolation Transceiver

Date Details
July 2024 New integrated USB/Serial converter introduced to GPS-Enabled transceivers beginning with SN 6775.

Firmware Installer released enabling users to update Transceiver Firmware.

August 2023 Transceiver upgrade (part # M-SS3005) transitions from 3 to 4 ports and offers a series of technical leaps:

1. Integrated GPS for automatic time sync and optional nav position.2. Extra power output to 25W.

3. Increased maximum telemetry data rate. Adds fourth port for optional external GPS if available.

4. Adds support for Synapse arrays (previous version only supported SeaSPY and SQ).

Note: We’re no longer producing, developing or supporting the 3-port transceiver.

 

Synapse Network Array

Date Details
July 2024 Firmware Installer released enabling users to update Synapse firmware.
July 2023 New Product Release

 

Explorer Revision History

Date Details
April 19th, 2023 Pressure sensor model change from XP5 to Keller for 300m Explorers.
Nov 25th, 2022 Pressure sensor model change from XP5 to Keller for 1000m Explorers.
Feb 17th, 2022 G70 sensor Explorer AUV model initial release and first shipment. Improved sensor shock isolation.
Nov 4th, 2021 G70 sensor Explorer initial release and first shipment. Improved sensor shock isolation.
July 6th, 2020 Pressure transducer model change from EPX stainless steel sensor to XP5 titanium sensors.

 

SeaSpy Revision History

Date Details
April 19th, 2023 Pressure sensor model change from XP5 to Keller for 300m SeaSPY2s
Dec 15th, 2022 Streamlined SeaSPY2 released and first shipment
Sept 21st, 2022 Pressure sensor model change from XP5 to Keller for 1000m SeaSPY2s
May 11th, 2022 New altimeter transducer revision
Aug 27th, 2019 Pressure transducer model change from EPX stainless steel sensor to XP5 titanium sensors

 

Firmware Updates

Get the current Firmware Installer.

Product Current
Version
Updated Notes
Synapse 2.67 June 7th, 2024 Improvements to magnetometer sensor configuration and performance.
Argos 2.31 January 31st, 2023 Adds long deflect support for use in low magnetic field areas.
Top-side Isolation Transceiver for
SeaSPY, Synapse
and SeaQuest
2.34 Aug 20th, 2024 Improves performance of gradiometer systems. Fixes issue related to firmware updates while in GRAD mode.
  2.25 June 16th, 2024 Improvements to time synchronization for GPS-Enabled transceivers.
  2.00 Dec 20th, 2021 Fixed numerous bugs in gradiometer mode. Previous release version was 1.95 from Sept 15th 2020 which fixed a leap year bug.
Sidescan Interface Transceiver 1.03 May 16th, 2024 Upgrades Sidescan Interface to the same features as the desktop isolation transceiver, including external GPS time sync capability, and user firmware upgrades.
Altimeter 4.23 Sept 1st, 2022 Adds Gaussian drive pulse and a response with no echo of 599m. Previous release version was 4.20 from December 20th 2021.
SeaQuest 1.72 July 12th, 2022 Adds support to handle the IMU and 4.23 altimeter firmware. Checksum added to SeaQuest output data string.

 

Software Updates

Marine Magnetics software release notes can be found at the links below.

Software Item
BOB Software Release Notes
Sentinel2 Software Release Notes
Argos Monitor Software Release Notes