Field Service Bulletin
Dear customers,
We have some big (bittersweet) news:
It’s time for SeaSPY1, our original flagship magnetometer, to retire.
Following 25 years of setting reliability, versatility, and efficacy standards, we’re retiring support of SeaSPY1, repairs and parts on January 1, 2026. SeaSPY2 will continue to enjoy our full support.
The exciting part is that resources formerly dedicated to SeaSPY will now accelerate our already prolific innovation team.
Thank you for being on this journey with us 🫡.
There are exciting times ahead.
Hardware Updates
Isolation Transceiver
| Date | Details |
|---|---|
| July 2024 | New integrated USB/Serial converter introduced to GPS-Enabled transceivers beginning with SN 6775.
Firmware Installer released enabling users to update Transceiver Firmware. |
| August 2023 | Transceiver upgrade (part # M-SS3005) transitions from 3 to 4 ports and offers a series of technical leaps:
1. Integrated GPS for automatic time sync and optional nav position.2. Extra power output to 25W. 3. Increased maximum telemetry data rate. Adds fourth port for optional external GPS if available. 4. Adds support for Synapse arrays (previous version only supported SeaSPY and SQ). Note: We’re no longer producing, developing or supporting the 3-port transceiver. |
Synapse Network Array
| Date | Details |
|---|---|
| July 2024 | Firmware Installer released enabling users to update Synapse firmware. |
| July 2023 | New Product Release |
Explorer Revision History
| Date | Details |
|---|---|
| April 19th, 2023 | Pressure sensor model change from XP5 to Keller for 300m Explorers. |
| Nov 25th, 2022 | Pressure sensor model change from XP5 to Keller for 1000m Explorers. |
| Feb 17th, 2022 | G70 sensor Explorer AUV model initial release and first shipment. Improved sensor shock isolation. |
| Nov 4th, 2021 | G70 sensor Explorer initial release and first shipment. Improved sensor shock isolation. |
| July 6th, 2020 | Pressure transducer model change from EPX stainless steel sensor to XP5 titanium sensors. |
SeaSpy Revision History
| Date | Details |
|---|---|
| April 19th, 2023 | Pressure sensor model change from XP5 to Keller for 300m SeaSPY2s |
| Dec 15th, 2022 | Streamlined SeaSPY2 released and first shipment |
| Sept 21st, 2022 | Pressure sensor model change from XP5 to Keller for 1000m SeaSPY2s |
| May 11th, 2022 | New altimeter transducer revision |
| Aug 27th, 2019 | Pressure transducer model change from EPX stainless steel sensor to XP5 titanium sensors |
Firmware Updates
Get the current Firmware Installer.
| Product | Current Version |
Updated | Notes |
|---|---|---|---|
| Synapse | 2.67 | June 7th, 2024 | Improvements to magnetometer sensor configuration and performance. |
| Argos | 2.31 | January 31st, 2023 | Adds long deflect support for use in low magnetic field areas. |
| Top-side Isolation Transceiver for SeaSPY, Synapse and SeaQuest |
2.34 | Aug 20th, 2024 | Improves performance of gradiometer systems. Fixes issue related to firmware updates while in GRAD mode. |
| Â | 2.25 | June 16th, 2024 | Improvements to time synchronization for GPS-Enabled transceivers. |
| Â | 2.00 | Dec 20th, 2021 | Fixed numerous bugs in gradiometer mode. Previous release version was 1.95 from Sept 15th 2020 which fixed a leap year bug. |
| Sidescan Interface Transceiver | 1.03 | May 16th, 2024 | Upgrades Sidescan Interface to the same features as the desktop isolation transceiver, including external GPS time sync capability, and user firmware upgrades. |
| Altimeter | 4.23 | Sept 1st, 2022 | Adds Gaussian drive pulse and a response with no echo of 599m. Previous release version was 4.20 from December 20th 2021. |
| SeaQuest | 1.72 | July 12th, 2022 | Adds support to handle the IMU and 4.23 altimeter firmware. Checksum added to SeaQuest output data string. |
Software Updates
Marine Magnetics software release notes can be found at the links below.
| Software | Item |
|---|---|
| BOB Software | Release Notes |
| Sentinel2 Software | Release Notes |
| Argos Monitor Software | Release Notes |